Cabin crew members
Motivated, sociable and enthusiasticSWISS cabin crew members present the airline to the world. Not only do they help make the flight run smoothly, they also ensure passenger safety. Most of them speak several languages and they all take extremely good care of our guests. It takes three months' training to become a member of our cabin crew.
Maître de Cabine
Responsible for SWISS' renowned first-class serviceThe fact that our passengers are completely satisfied with SWISS service, time and again, is due largely to the efforts of the Maître de Cabine. He is the first port of call for all our guests. He manages the cabin crew with great skill and experience, and ensures everything on board serves to make the flight an utter delight.
Business Class service
Fabulous service starts behind the scenesA comprehensive service awaits our guests in SWISS Business. The cabin crew give every single passenger their full attention, and fulfil their every desire with charm and hospitality. For instance, if you would like a wine to complement your meal, the crew will be able to make the best possible recommendation. In other words, the perfect service to round off a perfectly elegant atmosphere.
Swiss chocolate
Hello, goodbye, thank youSWISS passengers are welcomed, farewelled and pampered with these sweet treats. 45,000 little SWISS chocolates are freshly produced every day and represent the taste of a tradition with distinction: pure Swiss chocolate.
The crew briefing
Important information for the cabin crewBefore departure, the Maître de Cabine informs the incoming Cabin Crew of the number of passengers and the service, tasks are allocated and emergency procedures are discussed. The pilots provide details about the route and weather conditions. The briefing reassures crew members that they are part of a professional and reliable team.
Duty free shopping
Shopping above the cloudsJust sit back, and let our Duty Free offer inspire you. Have a look through our catalogue before you take off, and then you can order your favourite items the next time you travel with us. As of now, you can pre-order items from our duty free range and take delivery of them on your next SWISS flight.
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SWISS Business seat
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Ready for boarding
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SWISS Cockpit
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