Team Leader Cabin Crew Line Management
In addition to my role as a Maître de Cabine on board, I have also taken on another job on the ground. As a cabin crew team leader, I am responsible for training, managing and developing my team of around 300 cabin crew members. I am the first port of call for questions and I work with each individual employee to plan out their career. I get to know many of the cabin crew that I look after during the basic course, which means I get to supervise their career in the air right from the very first day.
This additional role makes me one of the central contact partners for all areas involved in day-to-day operations.